Full-Time Customer Success Specialist
Workyard is hiring a remote Full-Time Customer Success Specialist. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Workyard
Job Title
Customer Success Specialist
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
Share
Job Details
- Engage with customers before renewal to ensure customer retention
- Deeply understand and communicate product features, product positioning and the value proposition for customers
- Perform live demos of new features and create sharable recordings
- Communicate product updates, enhancements, and industry insights to clients
- Find customers that show signs for growth opportunity and convert upgrades
- Provide customer support where needed to overcome objections for renewals and upgrades
- Introduce customers to the referral program and build customer advocates.
- Assist with inbound support channels
Requirements:
- 3+ years of renewal experience with a track record of 100% or higher net retention
- Experience with nurturing a pipeline of upgrades with current clients without sacrificing relationships
- Salesforce experience
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Success Specialist at Workyard is
13th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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