Full-Time Customer Support Agent
RISK is hiring a remote Full-Time Customer Support Agent. The career level for this job opening is Entry Level and is accepting Bucharest, Romania based applicants remotely. Read complete job description before applying.
RISK
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Job Details
Responsibilities:
- Learn all necessary information provided for the role
- Assist customers through live support (chats, messengers, emails, and possibly phone calls)
- Handle customer inquiries appropriately and provide a high level of service
- Collaborate with other departments to resolve issues
Schedule:
- 2 working days/2 days off (8 AM-8 PM, 10 AM-10 PM, 10 PM-08 AM), sometimes shift can be 7 AM - 7 PM
Requirements:
- Languages: Ukrainian and English (good written and spoken communication skills)
- Empathy and stress tolerance
- Responsibility and focus on development and results
- Good basic computer skills
Nice to have:
- iGaming work experience
- Customer Support work experience
Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
Vacation: 20 working days.
Paid sick leave
Learning Coverage
Team Building programs
Mental Health Programs
Sport coverage
Medical insurance