Full-Time Customer Support Agent

Swooped is hiring a remote Full-Time Customer Support Agent. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.

This job was posted 4 months ago and is likely no longer active. We encourage you to explore more recent opportunities on our site. However, you may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings available here.

Swooped

Job Title

Customer Support Agent

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

USA

Job Details

About the job

About Our Client

Our client is a positive culture-focused environment is provided where top-performing individuals are appreciated and recognized. The diversified business is seeking experienced and motivated Customer Service Representatives who are enthusiastic about offering effective solutions while prioritizing customer satisfaction in every interaction.

Customer Service Representatives will be responsible for handling inbound customer service calls for a prominent healthcare payments company, addressing inquiries related to medical payment processing, statement inquiries, and other customer support needs. If you possess strong communication skills, excellent computer proficiency, and a genuine concern for the customer experience, apply today!

What you will do

  • Provide inbound customer service for a leading healthcare payments company.
  • Deliver a consistently great customer experience.

Requirements

  • 1-2+ years of customer service experience; healthcare background preferred
  • Strong communication skills
  • Ability to maintain customer and client confidentiality with respect
  • Intermediate to advanced computer skills
  • High School Diploma required
  • Completion of a background check & drug screening

Required Equipment

  • A laptop or desktop PC (excluding Apple products, Surface, or Chromebook) with Windows 10
  • Ability to connect to the internet source with an ethernet cable
  • USB headset (not wireless) with a noise-canceling microphone
  • Webcam (external or embedded)

Location

Remote Position Must reside in Tampa, FL to apply.

Benefits

  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary + benefits!
  • Training. Paid training & development provided
  • Benefits. Health Care Plan (Medical, Dental & Vision)
  • Growth. Opportunity for professional and personal growth
  • Culture. Diverse, welcoming culture with Employee Resource Groups and a positive work environment
  • Employee Referral Program. Refer a friend and earn up to $2,000 per person!!
  • Pay. $12.50 / hr plus weekly bonus opportunity

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Customer Support Agent at Swooped is 5th of September 2024 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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