Full-Time Customer Support Agent (Hybrid)
Bosch Group is hiring a remote Full-Time Customer Support Agent (Hybrid). The career level for this job opening is Entry Level and is accepting Barcelona, Spain based applicants remotely. Read complete job description before applying.
Bosch Group
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Job Details
Are you passionate about helping others and delivering exceptional customer service? Do you love motor sports, and never miss an F1 race? We have the perfect opportunity for you!
Join our team in Barcelona as a Customer Service Representative, immersed in the world of automotive excellence.
Responsibilities:
- Provide tire recommendations based on customer needs.
- Inform customers about promotions and offers.
- Handle complaints and inquiries professionally.
- Communicate with customers via phone, email, and chat.
- Collaborate with other departments for improved customer satisfaction.
What We Offer:
- Hybrid role with flexibility to work from home.
- International remote work opportunities (up to 15 days/year).
- Comprehensive training provided.
- Diverse team with colleagues from 24 languages.
- Career advancement opportunities.
- Work Monday-Friday, 08:00-17:00.
Requirements:
- Fluent in Greek (C2 level), English, and/or Spanish.
- Strong customer service, communication, and interpersonal skills.
- Previous customer service experience preferred.
- Hardwired internet connection required.
- Based in Barcelona (with remote work options).