Full-Time Customer Support Analyst
Best Hire is hiring a remote Full-Time Customer Support Analyst. The career level for this job opening is Entry Level and is accepting Bulgaria based applicants remotely. Read complete job description before applying.
This job was posted 4 months ago and is likely no
longer active. We encourage you to explore more recent opportunities on our site. However, you
may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings
available here.
Best Hire
Job Title
Customer Support Analyst
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Bulgaria
Share
Job Details
We are looking for a Customer Support Analyst fluent in Norwegian and English to join a fast-paced Fintech customer care team. This role is fully remote but available only for candidates based in Sofia, Bulgaria. You will provide assistance for money transfer transactions, addressing customer inquiries, troubleshooting issues, and ensuring client satisfaction.
Key Responsibilities:
- Handle customer queries via phone, email, or chat regarding money transfers and payment issues
- Investigate transaction delays, errors, and account concerns
- Guide users through platform processes including KYC, account verification, and troubleshooting
- Maintain up-to-date knowledge of fintech products and compliance requirements
- Escalate complex cases to internal departments as needed
- Deliver a high standard of customer experience in line with brand expectations
Requirements:
- Fluency in Norwegian (C1/C2) and strong command of English (B2 minimum)
- Residence in Sofia, Bulgaria is mandatory (remote work possible only from Sofia)
- Strong communication and problem-solving skills
- Previous experience in customer support, ideally within Fintech, Banking, or Payment services
- Ability to multitask in a dynamic, performance-driven environment
- Tech-savvy and quick to adapt to new platforms and tools
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Support Analyst at Best Hire is
28th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Bulgaria
] applicants. .
Related Jobs You May Like
Customer Success Executive
Addison, Texas
1 day ago
Business Transformation
C-Level Relationship Building
Customer Success Management
ServiceNow
Full-Time
Experienced
Pet Boarding/Grooming/Training/Walking - Work From Home
secunderabad, India
1 day ago
Animal Care
Dog Walking
Pet Boarding
Petsfolio
Full-Time
Entry Level
MONTH $1800 - $4800
Senior Group Manager - Operations - Utilities
Cape Town, South Africa
1 day ago
Change Management
Coaching
Commercial Acumen
WNS Global Services
Full-Time
Senior Manager
Dispatch Specialist I
Charlotte, NC
1 day ago
Communication Skills
Customer Service
Dispatching
Brightspeed
Full-Time
Entry Level
Client Success Manager
Worldwide
1 day ago
Analytical Skills
Client Relationship Management
Communication Skills
Resultant
Full-Time
Manager
Customer Support Representative
Europe, UK, IE
2 days ago
Customer Support
Problem Solving
Technical Assistance
Baymard Institute
Full-Time
Experienced
Technical Account Manager
King of Prussia, PA
2 days ago
Account Management
Communication Skills
Customer Service
Enviri Corporation
Full-Time
Experienced
Strategic Account Coordinator - Direct Mail
Chicago, IL
2 days ago
Account Management
Client Communication
Direct Mail
RR Donnelley
Full-Time
Experienced
YEAR $55100 - $82700
Principal Customer Success Executive (French Speaking)
Montreal, Canada
3 days ago
Account Management
Consulting
Customer Success
ServiceNow
Full-Time
Experienced
Customer Success Manager
Singapore, Singapore
3 days ago
Communication Skills
Customer Success
Problem-solving
Momentus Technologies
Full-Time
Experienced
Customer Success Manager
Manila, Philippines
3 days ago
Client Communication
Customer Relationship Management
Digital Marketing
Insidea
Full-Time
Experienced
Client Services Specialist I
Remote, NY
3 days ago
Client Service
Customer Service
Environmental Science
SGS
Full-Time
Entry Level
HOUR $24 - $27