Full-Time Customer Support Associate
Revalize is hiring a remote Full-Time Customer Support Associate. The career level for this job opening is Entry Level and is accepting Poznań, Poland based applicants remotely. Read complete job description before applying.
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Revalize
Job Title
Customer Support Associate
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Poznań, Poland
Share
Job Details
We are looking for a dedicated Customer Support Associate to provide superior software support to our clients.
Responsibilities:
- Provide excellent customer service to Revalize customers and teammates
- Provide support for incoming queries and issues related to the company’s proprietary software solutions
- Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved
- Adhere to established customer service and documentation standards
- Solve and respond to first-level support requests and escalate issues as required
- Author, edit, and actively contribute to the improvement of knowledgebase articles, FAQs, and functional documentation
What we expect:
- Ideally, you have a technical background
- Expertise in using 3D CAD systems
- You have excellent written and spoken Polish, German, and English skills.
- Enjoyment of problem-solving
- Experience in customer service
- The ability to communicate technically complex topics in an understandable manner
- Familiarity with the operation, installation, and troubleshooting of Windows software.
Preferred skills and abilities:
- Working knowledge of Salesforce
- Understanding of networking topologies & protocols
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Support Associate at Revalize is
13th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Poznań, Poland
] applicants. .
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