Full-Time Customer Support Group Manager
Wolt is hiring a remote Full-Time Customer Support Group Manager. The career level for this job opening is Manager and is accepting Israel based applicants remotely. Read complete job description before applying.
Wolt
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Working together with the team leads to ensure great customer experience for all customers: Restaurant and Retail partners, end-users, and Courier Partners.
Guide and mentor team leads to improve and achieve KPIs.
Share information and provide training on new procedures and product features.
Improve hiring process with Team Leads and HR, focusing on well-being and long-term career paths.
Proactively identify areas of improvement and collaborate with stakeholders to execute strategies.