Full-Time Customer Support Representative
Experian is hiring a remote Full-Time Customer Support Representative. The career level for this job opening is Entry Level and is accepting United States based applicants remotely. Read complete job description before applying.
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Experian
Job Title
Customer Support Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
United States
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Job Details
As the ideal candidate, you'll have a desire for accomplishment. You must be comfortable with shifting priorities and be a world class problem solver, working across functional units to ensure success. You have the ability to manage a variety of tasks within collaborative environment, and be solution-oriented while keeping tasks prioritized. The ability to raise issues before they turn into problems is critical. You also bring creative and strategic solutions to the table to help solve complex problems and is someone who is a change agent to evolve processes and challenge current thinking.
You are:
- Collaborative – partner with fellow team members, peers and important partners; build relationships and connect ideas across internal and external opportunities
- Creative and Curious – challenge traditional approaches, inquisitive with a penchant for seeking new opportunities
- Determined and Disciplined – optimistic about what can be; persistent, seeks high levels of activity, demonstrate a fierce commitment to challenging status quo
Responsibilities:
- Follow stringent data security policies
- Deal directly with users either by telephone and email
- Respond promptly to user inquiries
- Handle and resolve user questions
- Obtain and evaluate all relevant information to handle and resolve user inquiries
- Authenticate and upload user authorization forms
- Process verification requests and forms
- Direct requests and unresolved issues to the designated resource
- Manage users accounts
- Keep records of users interactions and transactions
- Record details of inquiries, comments, concerns and actions taken
- Manage administrative tasks involved with job responsibilities
- Follow up on customer interactions
- Complete other administrative projects and responsibilities as requested by management
What your background is:
- High school diploma, general education degree or equivalent
- Knowledge of customer service principles and practices
- Knowledge of relevant computer applications and basic web functions
- Type and communicate through email
- Knowledge of administrative procedures
- Numeric, oral and written language applications
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Support Representative at Experian is
1st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
United States
] applicants. .
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