Full-Time Customer Support Representative
Globe Life AIL - McQuade Organization is hiring a remote Full-Time Customer Support Representative. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
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Globe Life AIL - McQuade Organization
Job Title
Customer Support Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
USA
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Job Details
Full-Time Entry-Level Position – Customer Service Experience Wanted!
Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
You’ll love this job if you’re:
- 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value.
- 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools.
- ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication.
- 🤝 A helper – You’re patient and understanding, committed to creating positive interactions.
- 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity.
- 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
- Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
- Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
- Update and maintain accurate support documentation and FAQs.
- Collect and route customer feedback for internal improvement.
- Demonstrate perseverance and empathy in resolving client concerns.
- Learn continuously and share your knowledge with teammates.
What We’re Looking For:
- Excellent written and verbal communication skills.
- Commitment to working hard to grow.
- A customer-first mindset with a strong desire to assist others.
- Previous customer service or soft sales experience is a plus.
- Comfort with live chat, email communication, and CRM platforms.
- Ability to learn quickly, stay organized, and handle multiple priorities.
- A positive attitude and a growth mindset – we value coach ability over perfection!
What We Offer:
- 💵 Weekly pay plus performance-based bonuses
- 🩺 Health, life, and retirement benefits
- 🚀 Merit-based promotions and opportunities for advancement into leadership roles
- 🤝 A supportive, team-oriented culture that values your growth
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Support Representative at Globe Life AIL - McQuade Organization is
26th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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