Full-Time Customer Support Specialist
Bitfinex is hiring a remote Full-Time Customer Support Specialist. The career level for this job opening is Experienced and is accepting Mexico based applicants remotely. Read complete job description before applying.
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Bitfinex
Job Title
Customer Support Specialist
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Mexico
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Job Details
We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.
Key responsibilities
- Effectively handles inquiries and requests from corporate and professional traders
- Continuously upgrade skill sets
- Lead by example to demonstrate full ownership of outstanding customer service
- Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
- Cross-team interactions
- You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
- Experience and a deep interest in working with Finance, Mathematics or Statistics
- Good understanding of trading and derivatives markets
- Strong analytical ability
- Experience in customer relations, ability to handle requests and inquiries is essential
- Excellent communication skills in English
- Passionate about cryptocurrency and blockchain world
- Detail-oriented
- Security and privacy focus
- Familiar with Office Suites (especially Excel)
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Customer Support Specialist at Bitfinex is
30th of October 2024
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Mexico
] applicants. .
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