Full-Time Director Solution Consultant - State and Local

The Solution Consulting (SC) team is ServiceNow's pre-sales group. They play a key role in the sales process by providing exceptional customer interactions.

Their goal is to showcase the power of the ServiceNow platform through customer-focused engagement, combining business knowledge and technology expertise to solve customer problems.

Seeking a Director of Solution Consulting for the US State & Local Government and Education (SLG&E) business to lead a team of pre-sales leaders and solution consultants.

This leader will:

• work closely with SLG&E sales leadership to define strategy and orchestrate team alignment
• engage in sales pursuits, setting clear goals to support business growth
• create an environment where SCs can thrive and grow in their careers, through development, coaching, and enablement.
• build a strong, collaborative team focused on driving results
• partner and engage with Sales leadership to ensure a cohesive strategy
• be a thought leader within the SLG&E market
• collaborate with Partner, Product, Specialty Sales, Consulting, etc. to achieve sales goals
• develop and maintain leadership and individual contributor recruiting pipelines
• partner with Sales, Marketing, and others to develop strategies and execution plans for pipeline generation and sales acceleration
• set, maintain, and coach to standards for presales activities (demos, POVs, technical wins)

Requirements:

• Experience with State & Local Government and/or Higher Education customers, preferably in a pre-sales leadership capacity.
• 8-10 years of experience building and leading pre-sales teams, with demonstrated ability to lead and coach employees.
• Pre-sales experience at a software company is preferred.
• Ability to collaborate at multiple levels (Enterprise Architects, Technical Architects, Directors, VP's, and CXO's).
• Understanding of the ServiceNow platform and its capabilities.
• Desire and capability to manage change and ambiguity.
• Strong execution skills across near-term and long-term objectives.

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