Full-Time Dispatch Specialist I
Brightspeed is hiring a remote Full-Time Dispatch Specialist I. The career level for this job opening is Entry Level and is accepting Charlotte, NC based applicants remotely. Read complete job description before applying.
Brightspeed
Job Title
Dispatch Specialist I
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Charlotte, NC
Share
Job Details
Brightspeed is seeking a Dispatch Specialist I responsible for:
- Monitoring technician workflow and reassigning work.
- Providing updates on work progress and escalating issues.
- Utilizing systems to monitor workflow and load work.
- Evaluating and reassigning work to available technicians.
- Monitoring and regulating work volumes.
- Communicating with technicians to resolve force availability imbalances.
- Analyzing service orders and repair tickets to dispatch to the appropriate technician.
- Ensuring accurate processing of service orders and repair tickets.
- Contacting customers to schedule, reschedule, or confirm appointments.
- Ensuring customer satisfaction and resolving appointment-related issues.
Requirements:
- High School, GED or equivalent.
- 2+ years of related experience.
- Ability to prioritize with good time management skills.
- Strong customer service background.
- Excellent communication skills.
- PC skills and proficiency in Microsoft Windows.
- Understanding of team collaboration.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Dispatch Specialist I at Brightspeed is
10th of January 2026
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Charlotte, NC
] applicants. .
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