Full-Time Dispensary Support Representative
Dutchie is hiring a remote Full-Time Dispensary Support Representative. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
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Dutchie
Job Title
Dispensary Support Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
USA
Salary
HOUR $21 - $21
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Job Details
About Dutchie:Dutchie is a technology platform powering dispensary operations, providing consumers with safe access to cannabis. Dutchie supports the cannabis industry through wellness benefits, social justice, and empowering local communities.
About the Role:As a key technical escalation point, you’ll help customers overcome complex challenges. Your expertise will keep our customers running smoothly every day of the year.
Key Responsibilities:
Your Background:
Bonus Points for:
What We Offer:
About the Role:As a key technical escalation point, you’ll help customers overcome complex challenges. Your expertise will keep our customers running smoothly every day of the year.
Key Responsibilities:
- Become an expert in the Dutchie ECommerce platform.
- Assist dispensary and consumer customers across email, phone, and live chat.
- Troubleshoot hardware and software, managing multiple issues simultaneously.
- Test solutions for emerging issues and contribute to knowledge sharing across teams.
- Contribute product feedback to the organization for future platform development.
Your Background:
- 1+ years in a customer support role with a knack for problem-solving.
- Exceptional written and verbal communication skills.
- Proficiency in web-based software, CRMs, and Google Suite.
- Flexibility to work evenings, weekends, and holidays as needed.
Bonus Points for:
- Experience in the legal cannabis market or customer support team.
- Familiar with the Dutchie platform.
- Familiarity with Zendesk, Salesforce, Slack, and Zoom.
What We Offer:
- Compensation: $21.64/ hour, with opportunities for advancement.
- Comprehensive Benefits: Medical, dental, and vision coverage to keep you healthy.
- Equity Opportunity: Stock options for all employees.
- Work-From-Home Support: Office stipend to set up your space.
- Flexible Time Off: Vacation and sick days.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Dispensary Support Representative at Dutchie is
5th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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