Full-Time Enrollment Specialist - Remote

Enrollment Specialist opportunity to join our team.

Opportunity at a Glance The Specialist, Enrollment serves as a team member to build trusted relationships with current and potential students. Specialists provide excellent service to prospective students to understand their goals, identify the appropriate program for their success.

Responsibilities

1. Master the enrollment process, including financial aid.
2. Communicate program value propositions to provide an excellent student experience via various methods (phone, mail, etc.) to enable informed program choices.
3. Use critical thinking and problem-solving to address student issues, ensuring a positive experience.
4. Guide prospective students through the enrollment process, assessing qualifications for all programs (including doctoral and alumni).
5. Conduct quality communications (inbound/outbound), increase lead activity, and ensure complete/accurate applications with professional demeanor and positive relationships.
6. Track and enter student information into software accurately, maintaining confidentiality.
7. Maintain positive student relationships to support program persistence and generate referrals.
8. Collaborate with direct team and other departments.
9. Participate in training for student enrollment and team collaboration.
10. Comply with all policies and standards.

Requirements

• Bachelor's Degree
• 1+ years customer service, account management, or relationship building experience.
• 1+ years admissions experience
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint) (preferred)
• Confident telephone presence
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated, effective team worker
• Ability to work independently and manage multiple tasks efficiently
• High-level understanding of products and programs
• Strong time management, sense of urgency, and planning skills
• Consultative skills, adaptable to a fast-paced environment
• Ability to receive and act on constructive feedback
• Critical thinking, problem-solving, and good judgment skills
• Successful completion of Enrollment Specialist training (including product evaluations and telephone assessments)
• Compliance with Adtalem Code of Conduct and Ethics

Salary

The expected salary range is $18.15 - $32.86 per year, adjusted based on legal factors such as experience and training, geographic location, and responsibility.

Benefits

• Health, dental, vision, life, and disability insurance
• 401k retirement program + 6% employer match
• 15 days paid vacation
• 12 paid holidays + 2 floating holidays

What is the last date for applying to the job?

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