Full-Time Enterprise Customer Success Manager
Scrunch Ai is hiring a remote Full-Time Enterprise Customer Success Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Scrunch Ai
Job Title
Enterprise Customer Success Manager
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
We’re looking for an Enterprise Customer Success Manager to help influence our clients to use and effectively adopt our platform to ensure they receive maximum value. You’ll serve as the connective tissue between our technology and our users—ensuring clients not only succeed but become champions of our product.
What You’ll Do:
What We’re Looking For:
What Success Looks Like:
What You’ll Do:
- Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients.
- Translate platform data into strategic recommendations tailored to each client’s business goals.
- Guide clients through onboarding, education, and adoption journeys.
- Conduct quarterly business reviews and content strategy sessions.
What We’re Looking For:
- 5+ years in customer success or account management.
- Strong communication skills.
- Experience managing a strategic, enterprise accounts.
- Experience working in early-stage startups or SaaS environments.
- Team first oriented mindset.
What Success Looks Like:
- Proactively ensure that clients measure and achieve their desired outcome with our software solution.
- Development and maintenance of strategic account plans for every client.
- Influence clients to adopt our platform.
- You’re seen as a trusted advisor and key strategic partner.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Enterprise Customer Success Manager at Scrunch Ai is
22nd of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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