Full-Time Entry Level Operations Support Specialist

Key Responsibilities:

1. Support preparation of information packages for certification and audit reporting.
2. Engage with internal platforms to upload key documents and certificates.
3. Engage with certification platforms to upload key documents and certificates.
4. Support communication of audit scheduling, execution, and reporting.
5. Prepare analysis of audit results to support client program reporting.
6. Update and maintain client files for periodic client meetings and reporting.
7. Assist in updating and maintaining auditor documents and profiles in internal and external systems.
8. Data review and archiving of data.
9. Other duties as assigned.

Knowledge Requirements/Basic Qualifications:

• Strong MS Office skills: Experience and strong skills using Microsoft Office products (Outlook, SharePoint, Word, Excel).
• Exceptional organization skills: Attention to detail, time management, and ability to handle multiple tasks and prioritize effectively.
• Excellent customer service: Professional interactions with customers and service providers.
• HS Diploma required.
• Minimum 1 year of experience in operations support and/or customer management.
• Strong interpersonal skills: Comfortable working in a business environment and interacting with all levels of customers and staff.
• Strong Microsoft Office skills: Ability to develop solutions within these applications.
• Ability to work independently and efficiently.
• Excellent verbal and written communication skills.
• Problem-solving ability.
• Ability to work under pressure and handle adverse situations.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Position Details:

• Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours as needed.

Benefits:

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

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