Full-Time Frontline Support Specialist
Talent Navigation Experts is hiring a remote Full-Time Frontline Support Specialist. The career level for this job opening is Experienced and is accepting Austin, TX based applicants remotely. Read complete job description before applying.
Talent Navigation Experts
Job Title
Frontline Support Specialist
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Austin, TX
Salary
YEAR $70000 - $80000
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Job Details
We are seeking a detail-oriented and adaptable Frontline Support Specialist to join our growing team.
In this role, you will be responsible for handling a variety of client and participant inquiries and troubleshooting technical issues through email-based support.
- Process and respond to client tickets and requests received through our CRM and email channels
- Troubleshoot login, navigation, and other technical problems experienced by clients and participants
- Escalate complex issues to the appropriate internal teams for resolution
- Maintain accurate records and documentation in our systems
- Adapt to changing priorities and assist with ad-hoc tasks as needed
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Frontline Support Specialist at Talent Navigation Experts is
5th of January 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Austin, TX
] applicants. .
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