Full-Time Luxury Customer Service Trainer
Fortune Brands is hiring a remote Full-Time Luxury Customer Service Trainer. The career level for this job opening is Experienced and is accepting Los Angeles, California based applicants remotely. Read complete job description before applying.
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Fortune Brands
Job Title
Luxury Customer Service Trainer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Los Angeles, California
Salary
YEAR $60000 - $99000
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Job Details
The Luxury Customer and Consumer Service Trainer is responsible for developing, implementing, and facilitating training programs for remote customer service associates. This role ensures a world-class luxury service experience.
Responsibilities:
- Design, develop, and deliver training programs focused on luxury customer service, product knowledge, and system navigation.
- Lead onboarding programs for new hires and provide ongoing education.
- Ensure training aligns with luxury service standards, emphasizing personalized, high-value interactions.
- Identify and implement best practices to improve efficiency, knowledge retention, and customer satisfaction.
- Provide individualized coaching, role-playing scenarios, and feedback to strengthen associate performance.
- Ensure training content aligns with company policies and industry best practices.
- Partner with leadership, Customer Experience, Sales, Marketing, and Product teams.
- Track training effectiveness using key performance indicators and data analysis.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Luxury Customer Service Trainer at Fortune Brands is
5th of May 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Los Angeles, California
] applicants. .
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