Full-Time Order to Cash Administrator

About the opportunity Join our Finance Vertical as Order to Cash Administrator in Melbourne to make a real impact every day. We know that every conversation, code line, and interface enriches our customers’ experiences.

Reporting into Order to Cash Assistant Manager, you will manage sales ledger and credit control tasks for our customers.

Responsibilities:

• Month-end reporting on debt and ECL, including credit risk.
• Mailbox and Salesforce cases - escalated queries (internal & external).
• Post bank entries for Order to Cash postings.
• Contract maintenance and customer invoicing.
• Complete Audit checks/tasks.
• Day-to-day finance processing.
• Report process improvements to Order to Cash Assistant Manager.
• Review and reconcile integrations (Salesforce to Netsuite) for invoicing completeness and integrity.
• Create Standard Operating Procedures (SOPs) where needed.
• Create bank payments.
• Month-end analysis.

Location: 100% remote in Australia. Preference given to Melbourne-based candidates for occasional in-office work.

Qualifications:

• Previous finance experience (Accounts Receivable).
• Proven credit control experience with key accounts.
• Accounting knowledge in sales ledger and bookkeeping.
• Strong Excel skills.
• Process improvement experience.
• Stripe experience (not essential).
• Excellent written & verbal communication; tactful telephone manner.
• Self-driven for resolutions.
• Customer-centric; flexible to handle overdue accounts with a risk-based approach.

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