Full-Time Partner Support Manager

You are the contact person for our restaurants and guests. Support them with their questions and concerns (by phone, email, and live chat).

Actively work on partner support topics in the UK and other markets (if you speak another language).

Form an interface between internal departments, restaurant partners, and the field service.

Maintain the internal customer database (Salesforce).

Be communicative, innovative, friendly, and maintain a cool head. Think outside the box.

Enjoy dynamic processes, be highly flexible, and work well in a team.

Demonstrate a positive attitude, solution-oriented behavior, structured, and thorough work style.

Speak English (fluently) and any of the following languages is a plus (Dutch, Finnish, German, Turkish).

Experience: Ideal if you have professional experience in customer service, hotels, or catering.

Company Culture:

• Rapidly growing international company.
• Exciting opportunity with a global commerce platform.
• Leading the way in technology-based reservations, bookings, and table management.
• Crucial role in the organization's growth and expansion.
• High level of responsibility and opportunity to shape your career.
• Tangible impact on company success.
• Flexible working opportunities.
• Highly motivated and skilled team from around the world.
• Celebrate diversity.
• Fun working environment and company parties.

Benefits:

• Flexible: Remote work policy, offices, or while traveling.
• Balance: Flexible working hours, up to 30 days of vacation.
• Well-being: 1:1 sessions with professional psychologists, digital trainings, and tools.
• Development: Challenges and development opportunities every day, self-development budget.

What is the last date for applying to the job?

Which countries are accepted for this remote job?