Full-Time Sales Order Processing Specialist

The Order Processing Specialist accurately processes purchases daily. This role handles account activations and various requests, acting as the primary internal customer contact.

Key Responsibilities:

• Process external customer purchase orders.
• Provision new and existing customer accounts.
• Process internal customer requests.
• Resolve customer issues/concerns.
• Respond to customer inquiries.
• Develop rapport with customers.
• Provide support to sales, resellers/partners, finance, and product support teams globally.
• Maintain product knowledge and order processes.
• Perform other administrative duties and projects.

Proven Characteristics:

• Detail-oriented with strong organizational and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to work independently and under pressure.
• Action-oriented mindset.
• Adaptability to changing priorities.

Qualifications:

• High computer literacy.
• High attention to detail.
• Excellent verbal and written communication skills.
• Customer-retention focus.
• Strong prioritization, multitasking, and teamwork skills.

Preferred Experience:

• 2-3 years' experience in order processing, customer service, or related fields.

Additional Information:

• Competitive Total Rewards package.
• Comprehensive benefits.

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