Full-Time Senior Account Manager - Technology

Insurance Modernization: Insurance is a trillion-dollar market, yet it hasn't modernized. Newfront is changing that, reimagining the experience for clients, prospects, and employees.

Client-Centric Approach: We focus on the client, not the product, empowering people in moments that matter.

Technology-Driven Expertise: We use technology with expert insurance professionals.

Culture of Wellness: We value balanced lives and wellness for healthy, happy, and productive employees and clients.

Team Dynamics: Fast-paced, technology-driven, service-oriented, inclusive, motivated, accountable, fun.

Responsibilities:

• Manage client relationships and accounts (up to $1M in volume or advanced complexity).
• Partner with Account Executives on program comparison and form review.
• Manage strategy renewal meetings.
• Be primary client contact for daily service.
• Develop and implement competitive insurance programs.
• Prepare market analysis, quote rates for renewals and new business.
• Manage new client onboarding.
• Manage marketing for prospect companies.
• Communicate and collaborate with producers, clients, and underwriters.
• Maintain files and policy renewal questionnaires, recommending enhancements.
• Review, rate, and market Commercial Insurance applications.
• Manage client information for new, renewal, cancellation, and endorsements.
• Perform contract reviews.
• Manage database files and information input.
• Manage Account Coordinators and Assistants (if applicable).
• Provide training to Account Coordinators.
• Perform other duties as assigned.

Qualifications:

• Exceptional communication (written, public speaking, presentation).
• Excellent telephone etiquette, customer service, diplomacy, and professionalism.
• Advanced Microsoft Office skills.
• Resourceful, proactive problem-solving and process improvement.
• Teamwork and responsiveness.
• Training, delegation, oversight, and feedback skills.
• Adaptability and flexibility.
• Excellent time management.
• Technology adoption and training.
• Multi-tasking and flexibility.
• Strategic project planning.
• Relationship building and trust.

Preferred Experience: Minimum 5 years insurance industry experience, middle market risk management preferred.

Required License: Property and Casualty Insurance license.

Physical Demands: Primarily sitting, using computer, phone, occasional standing/walking, light lifting.

Travel: Seasonal/intermittent travel to clients/prospects.

Salary: $90,000 - $120,500/yr (California, Washington, Colorado, New York)

Benefits: Benefits package including bonuses, restricted stock units, medical, financial benefits, 401(k), paid time off.

Equal Opportunity Employer: Diversity and inclusion are essential. We are an equal opportunity employer.

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