Full-Time Senior Customer Service Rep (CSR) (Forestry)

ABOUT THE ROLE: Lead the Future of Reforestation in the Pacific Northwest PRT USA seeks a consultative Senior Customer Support Representative (CSR) to cultivate and manage our vital Pacific Northwest territory. This isn't just a sales job; it's an opportunity to leverage your deep forestry knowledge and network to shape the future of our forests.

What You'll Do:

• Be a Forestry Expert: Provide expert consultation to clients on seedling selection, silvicultural practices, and reforestation strategies. Your in-depth knowledge of PNW forestry and your established network will be invaluable.
• Cultivate Relationships: Build and maintain strong, long-term relationships with existing and potential clients. Become a trusted advisor and partner in their reforestation efforts.
• Drive Sustainable Growth: Identify opportunities for growth within the PNW market and develop strategies to expand PRT's presence while adhering to our commitment to sustainability.
• Represent PRT: Represent PRT at industry events, conferences, and meetings, showcasing our commitment to quality, innovation, and environmental stewardship. Comfort with public speaking is essential.
• Collaborate Internally: Work closely with PRT's production and customer support teams to ensure seamless execution of client orders and projects.
• Share Your Knowledge: Contribute to market intelligence gathering and analysis, helping PRT stay ahead of industry trends and optimize our strategic positioning.

WHO YOU ARE:

• You are a highly motivated and experienced forestry professional with a deep understanding of the Pacific Northwest's unique ecosystems and industry.
• You thrive in consultative roles, acting as a trusted advisor on reforestation. Your background includes a minimum of 10 years of experience in forestry and a strong network within the PNW forestry community.
• You are comfortable with extensive travel and eager to contribute to a collaborative team.

What You'll Bring:

• Deep Forestry Roots: A Bachelor's degree in Forestry or a related field is preferred, along with 10 years of experience in a forestry-related role.
• PNW Expertise: Extensive knowledge of PNW forestry practices, regulations, and industry players. Existing relationships with key stakeholders are a significant advantage.
• Consultative Approach: A genuine desire to help clients achieve their reforestation goals, with a focus on building trust and providing expert guidance. We are not looking for a "salesperson," but a trusted advisor.
• Communication Prowess: Excellent verbal, written, and presentation skills. You'll be comfortable speaking to diverse audiences, from small landowners to large industry groups.
• Passion for Sustainability: A deep commitment to sustainable forestry practices and a desire to contribute to the health and vitality of our forests.
• Willingness to Travel: Extensive travel within the PNW is required.

LOCATION: Idaho, Oregon or Washington States, USA

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