Full-Time Shift Leader Domino's

Supervise shifts and/or work areas to ensure high quality products and customer service for restaurant profitability.

Management responsibilities include: executing company policies, procedures, programs, and systems, and ensuring compliance with all federal, state, and local laws and ethical business practices.

Job Duties and Responsibilities

• Supervise restaurant team, maintain adequate staffing, train team members to exceed customer expectations, and ensure uniform and appearance standards are met.
• Ensure team is quality and customer focused, and build a positive work atmosphere.
• Safely interact with customers at their homes.
• Receive and process telephone orders.
• Handle sensitive and confidential customer information responsibly.
• Execute credit transactions and make bank deposits.
• Professionally and promptly respond to customer concerns.
• Solicit customer feedback, share feedback with team, and improve restaurant operations.
• Communicate, train, and promote quality standards.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers.
• Execute cash management duties.
• Assist in inventory management.
• Perform basic math (add, subtract, multiply, divide).
• Make correct monetary change.
• Take and process orders (verbal, written, telephone).
• Enter orders using computer keyboard or touch screen.
• Operate all equipment and clean equipment/facility daily.
• Stock ingredients from delivery area.
• Take inventory and complete associated paperwork.
• Prepare product.
• Safely operate a motor vehicle.

Physical Demands

• Standing: Most tasks are performed standing.
• Walking: Short distances.
• Lifting: Deliveries (up to 50 lbs).
• Carrying: Large cans, pizza sauce, trays of pizza dough.
• Pushing/Pulling: Move trays on dollies.
• Climbing: Infrequent stairs/ladder.
• Stooping/Bending: Essential at the pizza assembly station.
• Crouching/Squatting: Occasional stocking and cleaning.
• Reaching: Continuous, up, down, forward.
• Hand Tasks: Eye-hand coordination, continuous use of hands.
• Machines/Tools: Utilize pencils, computers, phones, calculators, pizza cutter, pizza peel.

Driving: Deliver pizzas within a designated area.

Work Conditions

• Exposure to: Varying weather conditions, temperatures (36-90+ degrees), fumes, cornmeal dust, cramped quarters.
• Sensing: Talking/hearing on telephone, vision (near/mid-range), depth perception, differentiation between hot/cold surfaces.
• Temperaments: Directing, repetitive tasks, working alone/with others, stress, quality control.

Education and/or Experience

• High School diploma or GED

Additional Information

• Must be 18 years of age or older
• Valid driver's license and insurance.
• Work scheduled/unscheduled shifts, nights, weekends.
• Ability to perform all restaurant positions, including delivery.
• Ability to lead a team with no supervision.
• Bilingual ability in certain situations
• Work with phones, computers, fax machines, and copiers.
• Non-exempt, hourly position

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