Full-Time Spanish Speaking Customer Service Representative
Nightowl is hiring a remote Full-Time Spanish Speaking Customer Service Representative. The career level for this job opening is Entry Level and is accepting Philippines based applicants remotely. Read complete job description before applying.
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Nightowl
Job Title
Spanish Speaking Customer Service Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Philippines
Salary
MONTH $1097 - $1371
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Job Details
We are seeking a Spanish-speaking Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our Spanish-speaking customers, providing assistance, resolving issues, and ensuring a positive customer experience. You will handle inquiries via phone, email, chat, or other communication channels, while maintaining professionalism, empathy, and efficiency.
Key Responsibilities
- Respond to customer inquiries in Spanish and English, providing accurate information and solutions.
- Assist customers with product or service-related questions, troubleshooting, and order support.
- Manage customer accounts by processing requests, updating information, and documenting interactions.
- Escalate complex issues to the appropriate departments when necessary.
- Maintain a high level of customer satisfaction by delivering timely, friendly, and effective service.
- Meet performance targets, including response time, resolution rate, and customer satisfaction scores.
- Contribute to a team-oriented environment, supporting colleagues and sharing knowledge.
Skills, Knowledge and Expertise
- Fluent in Spanish and English (written and spoken).
- Previous experience in customer service, call center, or a related field is preferred.
- Strong communication and active listening skills.
- Ability to multitask, problem-solve, and work under pressure.
- Tech-savvy with proficiency in using CRM systems, ticketing tools, and Microsoft Office/Google Suite.
- High attention to detail and a customer-first mindset.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Spanish Speaking Customer Service Representative at Nightowl is
13th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Philippines
] applicants. .
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