Full-Time Spotify Customer Service Expert (Remote)

Ready to rock the customer service world? Here's your backstage pass to becoming a Spotify Support Superstar:

• Drop beats of wisdom via email to our awesome users
• Become the go-to guru for "How to" and "FAQ" questions, turning confusion into crystal-clear melodies
• Unscramble account and payment puzzles like a pro DJ, keeping our users' playlists pumping
• Crank up the volume on your troubleshooting skills, fine-tuning the Spotify experience for everyone

Ready to join our chart-topping support team? Here's what you need to hit all the right notes:

• German language skills that would make a poet swoon (C1 level)
• English chops that'll have you harmonizing beautifully with our global audience (B2 or above)
• Valid work permit to work in the EU
• Flexibility to groove on different shifts, including weekends

Previous customer service gigs? That's music to our ears!

• Communication skills smoother than a jazz saxophone solo
• A positive attitude that could cheer up even the grumpiest of metal heads
• Ability to break down complex info like it's a sick beat – simple and catchy
• A "can-do" spirit that would impress a rock star

What is the last date for applying to the job?

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