Full-Time Sr Solution Sales Executive

Territory Segment: Enterprise Territory Industry: US Energy & Utilities

The Sr. Solution Sales Executive will oversee market success of ServiceNow's Customer & Industry Workflows (CiWF) products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

• Support the strategy and solution win for specialty solution areas depending on engagement model.
• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
• Champion diversity and belonging to contribute to an open and inclusive environment.

To be successful in this role you have:

• Deep experience selling to US Energy and Utilities industry
• Current location within Central Time Zone or Mountain Time Zone, United States. Midwest strongly preferred.
• Flexibility to travel as needed (up to 50%) primarily across the Midwest, United States
• 7+ years of sales experience within Enterprise software sales organization
• 5+ years experience in Customer Service Management / CRM / CX / CPaaS vendors
• An understanding of the CRM or CX solution-related business processes

Strongly preferred:

• Demonstrated strategic deal success in the Enterprise Retail industry
• Successful collaboration examples working within a large, virtual and matrixed account team
• Ability to understand broad, macro-level business IT needs for a prospective client
• Experience establishing trusted relationships with current and prospective clients and other teams
• Able to thrive in a fast paced, growing, deadline driven environment
• Willingness to go above and beyond to win in the market against stiff competition
• Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
• Excellent communication and presentation skills

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