Full-Time Staff Site Reliability Engineer

NBCUniversal is seeking a highly skilled Staff Site Reliability Engineer within Workplace Technology Engineering.

Responsibilities:

• Design and operations of global workplace solutions.
• Experience across multiple platforms.
• Leading role in developing technical solutions supporting workplace operations.
• Device management (Windows, macOS, iOS, Android) throughout their lifecycle.
• VDI and app virtualization platforms (W365, WVD, Horizon).
• Device health analytics (Nexthink, Intune Analytics).
• Technology advocate, driving system design and implementation.
• Vetting vendor solutions, designing initiatives, and leading as a technology expert.
• Researching, beta testing, documenting, and training engineers/technicians on new products/processes.
• Creating procedures and managing infrastructure improvements.
• Collaboration with Engineering, Operations, Network, Cyber, and Security teams.

Basic Requirements:

• Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
• 8+ years’ experience in IT, 5+ years in desktop/end user systems engineering.
• Large enterprise setting experience (30,000+ endpoints).
• IT security and compliance best practices.
• Building cross-functional relationships.
• Understanding NBCU business processes.
• Automated workstation build methodologies, software packaging, and deployment.
• System administration experience with Windows, Linux, and macOS.
• Automation and scripting languages (Ansible, Bash, Perl, Python, PowerShell).
• Intune, AutoPilot, SCCM, Nexthink, Active Directory, Jamf, and M365.
• AWS Workspace, VMware Horizon Cloud, Citrix Workspace, Microsoft W365, and/or Microsoft AzureAD.
• Implementing, deploying, and supporting MDM tools and infrastructure.
• Effective communication with personnel at all levels and external vendors.
• Interpersonal skills for productive collaboration.
• Executing in a fast-paced agile environment.
• Working independently and collaboratively.

Desired Characteristics:

• Knowledge of Agile methodologies and IT project management.
• Consulting experience; recognized as a thought leader.
• Working knowledge of standard web technologies and exploring new technologies.
• AWS & Azure certifications.
• Microsoft or M365 certifications.

Additional Requirements:

• Fully remote position.

Salary Range: $145,000 - $175,000 (bonus eligible)

Benefits: Medical, dental, vision insurance, 401(k), paid leave, tuition reimbursement, and other perks.

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