Full-Time Travel GDS Support
SIXT is hiring a remote Full-Time Travel GDS Support. The career level for this job opening is Entry Level and is accepting Fort Lauderdale based applicants remotely. Read complete job description before applying.
SIXT
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Job Details
Are you ready to take the wheel and drive success? SIXT is looking for a GDS Support specialist.
The representative will closely support all aspects of travel including the GDS system, customer questions, backend support, and account support.
YOUR ROLE AT SIXT
- Act as a trusted/strategic advisor to problem solve with clients to help drive continued value of our products and services
- Simultaneously manage multiple customers with account update technical needs
- Build relationships by proactively updating systems and immediately responding to inquiries
- Oversee data quality in CRM
- Ensure the department’s Customer service goals and response times are met (IATA updates, account information, B2B customer satisfaction)
- Liaison with accounts and internal teams to resolve issues quickly and effectively
YOUR SKILLS MATTER
Experience: Work experience in customer-facing B2B support, ideally in Customer Success, Account Management, Sales, or Consulting.
Education: High school diploma and authorized to work in the United States without sponsorship.
Technical Proficiency: Proficient in computer navigation, including Microsoft Office, Salesforce, and other CRMs.
Soft Skills: Strong organizational skills, ability to multi-task, and excel in professional communication.
Commitment to Excellence: Passionate, quickly understand customer needs, take ownership, and develop/execute strategies with the team.
Availability: Full-time commitment to meet business needs.
WHAT WE OFFER
- Comprehensive Health & Insurance
- Paid Time Off & Sick
- Professional Growth
- Remote Work Format
- Exclusive Employee Rentals
- Additional Perks
About the department: SIXT stands for premium quality not only in regards to vehicles, but also in sales. The Customer is the King. Our sales department enables us to further expand our market leadership.
About us: We are a leading global mobility service provider.
Want to take off with us and revolutionize the world of mobility? Apply now!