Full-Time Travel GDS Support Specialist

Are you ready to take the wheel and drive success? SIXT is looking for a GDS Support specialist. The representative will support all aspects of travel, including the GDS system, customer questions, backend, and account support.

YOUR ROLE AT SIXT

• Act as a trusted advisor to problem-solve with clients, driving continued value of our products and services.
• Manage multiple customers with account update technical needs.
• Build relationships by proactively updating systems and responding immediately to inquiries.
• Oversee data quality in CRM.
• Ensure department customer service goals and response times are met (IATA updates, account information, B2B customer satisfaction).
• Liaise with accounts and internal teams to resolve issues quickly and effectively.

YOUR SKILLS MATTER

• Experience: Work experience in customer-facing B2B support (ideally in Customer Success, Account Management, Sales, or Consulting).
• Education: High school diploma and authorized to work in the United States without sponsorship.
• Technical Proficiency: Proficient in computer navigation, including Microsoft Office, Salesforce, and other CRMs.
• Soft Skills: Strong organizational skills, effective multitasking, and professional communication.
• Commitment to Excellence: Passionate and able to quickly understand customer needs, take ownership, and develop strategies to positively impact their businesses with the team.

WHAT WE OFFER

• Comprehensive Health & Insurance (medical, dental, vision, life, critical illness, hospital indemnity, pet insurance, 401k).
• Paid Time Off & Sick Leave.
• Professional Growth Opportunities.
• Flexible work-from-home options with flexible start times (8-5 or 9-6).
• Exclusive Employee Rentals (discounts).
• Work with a global team.

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