Full-Time Digital Experience Monitoring Solutions Engineer
Dynatrace is hiring a remote Full-Time Digital Experience Monitoring Solutions Engineer. The career level for this job opening is Experienced and is accepting Los Angeles, CA based applicants remotely. Read complete job description before applying.
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What’s the role?As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics.
Within this exciting role, you will be responsible for:
- Executing great demos demonstrating Dynatrace's unique approach.
- Executing and managing POCs (onsite and remote).
- Building key relationships with customers.
- Completing RFIs & RFPs.
- Working across teams (innovation labs, Expert Services, CSMs, marketing).
About you:To ensure your success, you need to be:
- Ambitious, confident, self-motivated.
- Experienced Solutions Engineer or in a technical customer-facing role.
- Passionate about innovative technology, technical sales, and articulating value.
- An excellent team player.
- Excellent communication and presentation skills.
- 5+ years of experience with digital experience monitoring.
- Able to troubleshoot technical issues.
- Able to manage multiple projects simultaneously.
- Coachable and adaptable to a changing environment.
- Able to travel up to 30% of the time.
Responsibilities:
- Evangelize product offerings at trade shows and customer meetings.
- Partner with sales to identify new and incremental sales opportunities.
- Participate in PoC creation and cloud architecture discussions.
- Present Dynatrace's vision to C-suite executives.
- Provide technical guidance during the sales cycle.
- Deliver on-stage demonstrations.
- Gather, qualify, and provide feedback to Product Management.
- Build best practices and share knowledge.
- Identify learning & development opportunities.
- Create and modify presentations.
- Work with partners, providing technical support.
Minimum Requirements:
- Bachelor's degree in Computer Science or equivalent.
- 5+ years of experience in the digital experience monitoring space (AppDynamics, DataDog, etc.).
Preferred Requirements:
- Experience with instrumenting, configuring real user monitoring agents.
- Experience with query languages/business intelligence tools.
- Experience with web technologies (JavaScript, Angular, etc.).
- Experience with session-replay tools.
- Experience with mobile frameworks.
- Experience with tag management technologies.
- Knowledge of cloud platforms (AWS, Azure, GCP).
- Experience with modern technologies (containers, Kubernetes).
Compensation:
- Base salary range: $165,000 - $185,000.