Full-Time Project Coordinator I
User Interviews is hiring a remote Full-Time Project Coordinator I. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
User Interviews
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Why Join Us
User Interviews is a fully remote team. We prioritize staying connected despite remote work. We value a proactive remote culture. You'll receive support from your manager and team, but not micromanagement. You'll be expected and trusted to take ownership of your work, and communicate clearly and transparently with team members.
We're pro-feedback, from users and among team members. This is a team dedicated to continuous improvement.
About User Interviews
We believe top companies consistently deliver products customers love, achieved through continuous customer conversations. We help teams establish user research, focusing on participant recruitment and management.
What You'll Do
As a Project Coordinator I, you'll manage client projects and recruitment needs, keeping customers satisfied and engaged. This is a full-time role, Monday-Friday, 9AM-5PM EST. Candidates do not need to be located in EST, but must work EST hours.
Responsibilities
- QA & launch recruitment for researcher projects
- Manage ongoing recruitment and full lifecycle of researcher projects
- Proactive outreach to researchers regarding projects
- Cover team members when out of office
- Serve as product expert, keeping up-to-date on new releases and features
- Handle customer communications, provide excellent support and troubleshooting
- Bring ideas and brainstorm related to team goals
- Holiday coverage (optional)
Minimum Qualifications
- 1+ years client-facing experience (account management, project management, customer support, etc.)
- Bachelor's degree preferred
- Self-starter
- Excited about joining an early-stage, lean startup
- Comfortable with ambiguity
- Located in the United States and authorized to work without visa sponsorship
Benefits
- Hourly pay: $24/hr (40 hours/week, overtime opportunities)
- Performance-based incentives
- 100% premium medical and dental coverage
- Annual One Medical Group & Talkspace memberships
- 401k with employer contribution
- 4 weeks PTO + additional day per year of employment
- Unlimited wellness days
- Flexible paid parental leave
- Stock options for all employees
- $250 office setup budget
- $50/month work-from-home stipend
- $250 annual L&D stipend
- Recognition awards
- Annual company retreat
Company Culture
We embrace diversity and inclusion.