Full-Time Senior OCM Consultant
ServiceNow is hiring a remote Full-Time Senior OCM Consultant. The career level for this job opening is Senior Manager and is accepting San Diego, California based applicants remotely. Read complete job description before applying.
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This role is required 2 days per week in San Diego, CA, Orlando, FL, or Montreal, Canada.
Role Overview: Be a core part of a new team in San Diego, Orlando, or Montreal.
About the Role: Senior Organizational Change Management (OCM) Consultant part of ServiceNow Impact.
Responsibilities:
- OCM subject matter expert; proven strategies, change leadership
- Conduct change readiness assessments
- Develop stakeholder engagement plans
- Execute strategies for smooth transitions
- Advise leaders, develop change materials, communication plans
- Present OCM accelerator offerings
- Prepare client-facing deliverables
- Act as OCM Subject Matter Expert
- Engage with customers, manage requests
- Conduct change readiness assessments
- Develop change management strategies
- Design and execute communications & training plans
- Lead stakeholder alignment workshops
- Recommend platform solutions
- Advise leaders on best practices
- Drive continuous improvements
- Develop relationships with cross-functional teams
- Mentor team members, conduct peer reviews
Required Skills:
- Enterprise software experience (ServiceNow or other SaaS/PaaS)
- Change leadership expertise
- Consulting experience
- Organizational readiness assessment
- Change execution
- Stakeholder management
- Communication planning & execution
- Growth mindset
- Critical thinking
- Collaboration
- Strong communication & presentation skills
Nice-to-have skills:
- OCM solutions specific to ServiceNow
- Large-scale transformations
- Change management certifications
- Collaboration tools (Miro, Mural)
Compensation: $147,300 - $223,000 base + equity, variable/incentive, benefits