Full-Time Solutions Engineer - Strategic Accounts

As a Dynatrace Solution Engineer, you'll be a key member of the Dynatrace sales engine, providing excellent technical support to the sales team. You'll be an expert on Dynatrace and Advanced Observability.

Responsibilities include:

• Executing great demos demonstrating Dynatrace's unique approach.
• Executing and managing Proof of Concepts (PoCs).
• Building key relationships with customers.
• Completing RFIs and RFPs.
• Collaborating with Dynatrace's innovation labs, Expert Services, CSMs, and marketing.
• Evangelizing Dynatrace products at trade shows and customer meetings.
• Partnering with sales reps to identify sales opportunities.
• Participating in PoC creation and cloud architecture discussions.
• Presenting Dynatrace's vision to C-suite executives.
• Providing technical guidance during the sales cycle.
• Delivering on-stage demonstrations.
• Gathering and qualifying customer feedback.
• Building best practices and sharing knowledge within the team.
• Identifying learning opportunities for yourself and the team.
• Creating and modifying Dynatrace presentations.
• Supporting partners and acting as a technical point of contact.

Required Skills:

• Previous Solution Engineer experience or similar technical customer-facing role.
• 3-5 years of experience with observability or application performance management.
• Excellent communication and presentation skills.
• Ability to troubleshoot technical issues.
• Ability to manage multiple projects simultaneously.
• Bachelor's degree in Computer Science or equivalent.
• Strong desire for professional growth.
• Ability to travel up to 30% of the time.

Preferred Skills:

• Experience with web technologies (HTML, CSS, JavaScript).
• Experience with programming/scripting languages (Java, .NET, PHP, Go, Node.js).
• Knowledge of operating systems (Windows, Linux).
• DevOps or Site Reliability Engineering experience.
• Cloud platform experience (AWS, Azure, GCP).
• Experience with modern technologies like containers, Kubernetes/OpenShift, serverless functions, and CI/CD pipelines.
• Experience with automation tools (Ansible, Puppet, Terraform).

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