Full-Time Virtual Sales Manager - West Coast

Overview: EVERSANA/Shionogi seeks a Virtual Sales Manager to hire, train, develop and manage a team of Virtual Sales Representatives supporting a potential Primary Care launch. The manager will oversee daily activities, liaise with the client, monitor sales metrics, coach reps, and ensure compliance and on‑label promotion.

Essential Duties and Responsibilities:

• Manage and lead a team of Virtual Sales Representatives; own team productivity, staffing needs and culture.
• Oversee daily activities, provide ongoing leadership, and establish performance expectations.
• Monitor sales metrics and coach the team to meet or exceed sales and KPI goals; monitor calls and conduct virtual ride‑alongs.
• Serve as single point of contact for the client; provide frequent, clear client interaction and liaise for daily requests.
• Report team performance and KPIs to client and internal stakeholders; create call guides and maintain SOPs, CRM configuration and program documentation.
• Authorize and communicate personnel actions (salary changes, promotions, discipline, etc.) and administer program HR actions as needed.
• Provide initial and ongoing training on systems, processes, compliance, customer service, sales and product messaging.
• Perform quality assurance including scheduled and unscheduled monitoring and evaluation of virtual sales calls on a bi‑weekly basis.
• Act as team point of contact for CRM technical issues and collaborate across the EVERSANA platform to execute deliverables and recommendations.

Minimum Qualifications:

• Bachelor's degree required.
• 3+ years in pharmaceutical virtual sales and sales leadership with demonstrated success leading high‑performing virtual sales teams.
• Launch experience preferred.
• Strong negotiation skills, business acumen, analytical ability, and excellent interpersonal, verbal and written communication skills.
• Ability to develop and cultivate strong professional relationships and coach team members.

Compensation & Benefits: Competitive compensation, paid time off, company paid holidays, 401(k) match, and medical, dental and vision benefits.

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