Full-Time Account Manager

Inside Sales Account Manager, New England is responsible for selling Chromium and Visium benchtop instruments and driving consumables for all platforms across existing academic, government and medical center research institutions.

Connecting, primarily, with existing customers via phone and e-mail to help guide them to our products that best meet their needs. Additionally, this role will work closely with cross-functional teams to ensure an exceptional customer experience in adoption and continuous engagement with 10x through service renewals.

What you will be doing:

• Develop and manage a territory plan to meet or exceed business goals for a defined customer base.
• Sell Chromium and Visium benchtop instruments and drive consumables sales for all platforms across existing academic, government and medical center research institutions.
• Manage and engage existing customers, primarily via phone and e-mail to deeply understand their research needs and goals.
• Use a consultative selling approach to match customer needs with the right solution; empathy for internal dynamics, budget constraints, etc.
• Manage specific customers and help to address their needs, providing budgetary pricing, creating and submitting individualized quotes and closing sales process
• Work closely with many other 10x roles, including Account Manager, Xenium Capital Specialists, Scientific & Technology Advisors, Field Application Specialists and Service teams to ensure exceptional customer experience in adoption and continuous engagement with 10x through service renewals
• Foster strong, collaborative working relationships and execute clear process flows for handoffs with cross-functional departments (e.g., Account Managers, Xenium Capital Specialists and Scientific & Technology Advisors) to develop and execute territory-specific sales plans
• Responsible for updating the CRM system to reflect accurate opportunities and pipeline.

What is the last date for applying to the job?

Which countries are accepted for this remote job?