Full-Time Account Manager

We need an Account Manager to manage, grow, and retain our business relationships with. You will be assigned a territory and will be responsible for managing, retaining, and expanding our account base. You will be reporting directly to the VP of Sales of Experian Partner Solutions.

Key Responsibilities

• Develops strong relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems, and acting as the liaison between the client and internal departments.
• You are responsible for the effective management and servicing of existing customers including the development and growth of accounts to optimize profits.
• Responsible for key accounts management and development of strategic.
• Research client needs and determines how to bundle products to meet client requirements. Informs and educates clients on new and existing projects. Utilizes product experts as a resource.
• Generates new business within existing relationships by up-selling and cross-selling other product categories.
• You are also responsible for realizing the committed revenue targets.
• Retain accounts by negotiating contract renewals.
• Onboard new clients.
• Present additional Experian product offerings.
• Collect and present voice of customer feedback to product team for product improvement opportunities.
• Collaborate and team with peers, including internal and external business partners.
• Other projects or matters may assign to support revenue targets in futures.

Knowledge, Experience & Qualifications:

• Bachelor's Degree or equivalent experience
• 5 year of sales, account management
• Solid B2B Experience
• Experience solving complex customer problems with positive outcomes.
• V-suite level servicing and contract negotiation experience
• Demonstrated experience and comfort in managing senior level client relationships.
• Familiarity with Salesforce (or similar CRM)
• Experience with sales or account management methodology.
• Experience establishing communication and engagement with prospects
• Background in sales or account management success
• Proficient with standard CRM's
• Ability to travel when needed.