Full-Time Partner Sales Rep

Yellow Labs Software seeks a passionate Senior Partner Account Manager with knowledge of the Accounting or ERP industry and savvy tech skills. This role is responsible for helping drive the adoption and client conversion of/to CustomBooks™ within accounting, consulting firms, and software resellers (VARs). You will need to be able to question and probe stakeholders to uncover new opportunities and present solutions that demonstrate how CustomBooks™ can solve a firm's client-specific problems.

Key characteristics of an ideal candidate include being well-rounded, customer-focused, having strong problem-solving skills, delivering results in high-growth environments, having a high emotional quotient, having strong business acumen, being an effective communicator, being a quick learner, and having experience in accounting or ERP practice operations.

What will you do:

• Demonstrating CustomBooks™ to Accountants and Resellers (Partners)
• Working closely with Partners to ensure deeper adoption of the CustomBooks™ platform within an accounting practice or reseller
• Engage in regular virtual and phone meetings with Partners to manage the pre-sales and project priorities
• Assisting Partners with client data conversions and training them to be self-sufficient
• Handling Partner technical questions and escalations
• Updating CRM system with all client communications, including calls, emails, and meetings
• Maintaining and updating the CRM system of all practice staff and contact details
• Responding promptly to all accountant/bookkeeper inquiries
• Manage the creation of resources (processes/videos) for frequently asked questions from Partners
• Earning the trust of our Partners and assisting them in converting their clients to CustomBooks™
• Managing multiple ongoing projects related to our Partners and internal resources
• Analyzing and recommending solutions for internal and/or client workflow efficiencies

Qualifications:

• Bachelor's Degree
• Experience with Saas Solutions
• Exceptional analytical skills and attention to detail
• Keen sense of user experience and ability to empathize with customers
• Excellent presentation, written and verbal skills
• Organizational and time-management skills required