Full-Time Sales Operations Associate

Full lifecycle management of promotional plans in our trade promotion management system (TPM)

Regular status and activity calls with Sales Account Executives

Promotional plan entry, rework, and edits

Validate volume forecast adjustments

Pricing discrepancies

Deduction and invoice resolution

Manage customer portal requirements including:

• Customer portal entry and deal management

Complete and submit sales administration forms including new item forms, cost change forms, and more

Promotional contracts

Create and communicate promotional sell sheets

Maintain comprehensive Standard Operating Procedures for assigned regions and customers

Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform

Oversee promotional spending activity by working with internal and external parties

Investigate customer deductions and resolve short/outstanding customer payments

Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings

Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals

Identify tactical sales administration implications for changing business conditions and rapidly execute solutions

Attend up to 5 sales/team meetings per year (minimal overnight travel required)

1-2 years’ experience in sales operations or account management preferred

Proficiency with Microsoft Office (PowerPoint, Excel, Word)

Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment

A highly detailed individual with a critical eye for accuracy

Experience with clear verbal and written communication to efficiently share information

An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills

A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills

Experience with DemandTec a plus

Experience with VIP/iDig a plus

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