Full-Time Sales Support Specialist

The Sales Support Specialist will assist the sales team with administrative tasks, CRM management, and sales analytics. This role requires experience with Salesforce and Gong to enhance sales operations and improve efficiency.

Key Responsibilities:

• Salesforce Administration:
  • Manage data entry, updates, and maintenance in Salesforce.
  • Generate and distribute sales reports and dashboards using Salesforce.
• Sales Process Support:
  • Assist sales representatives with lead research, data enrichment, and customer follow-ups.
  • Ensure accurate tracking of sales opportunities and pipeline stages.
• Gong Analysis:
  • Analyze Gong call recordings to provide insights on sales performance and customer interactions.
  • Prepare summaries and highlight key findings from call reviews for the sales team.
• Documentation and Training:
  • Maintain and update sales training materials and documentation.
  • Assist with onboarding new sales team members by providing training and support.
• General Support:
  • Coordinate with cross-functional teams to streamline sales processes.
  • Provide administrative support for sales meetings and presentations.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2+ years of experience in a sales support role.
• Proficiency in Salesforce CRM; Salesforce administration certification is a plus.
• Familiarity with Gong for sales intelligence and performance tracking.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and generate actionable insights.

• Need for immediate joining.
• Work from home.

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