Full-Time Senior Sales Engineer, Education

We are seeking a highly motivated and experienced Senior Sales Engineer, Education to join our Education Team, supporting the Eastern Time Zone, with a focus in Ontario and the northeastern United States.

This role is a critical part of our sales process, bridging the gap between our cutting-edge technology and the specific needs of higher education institutions.

Key Responsibilities:

• Senior Level Engagement: Responsible for senior coverage of primary IT Institutional stakeholders.
• Pre-Sales Technical Support: Serve as the primary technical consultant for the sales team.
• System Architecture Analysis: Proactively engage with IT leadership and technical staff to understand their existing system architecture.
• Solution Scoping and Customization: Conduct technical discovery sessions to identify integration requirements, data workflows, and potential challenges.
• Product Demonstrations: Prepare, configure, and deliver compelling, tailored technical demonstrations.
• RFP/RFI Management: Partner with the sales team to respond to technical sections of RFPs and RFIs.
• Technical Client Management: Build and maintain strong, trusted relationships with technical contacts. Act as a trusted advisor.
• Market Intelligence: Stay current with trends in higher education technology.
• Internal Collaboration: Requires a strong cross-functional collaboration across various internal teams

What we are looking for:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 5+ years experience in a technical sales, sales engineering, or solutions architecture role, preferably within the education technology sector.
• Demonstrable knowledge of the technical landscape of higher education institutions, including common enterprise systems
• Familiarity with integration methods such as APIs (REST, SOAP), single sign-on (SSO) protocols (SAML, OAuth), and data exchange formats (JSON, XML).
• Knowledge of the Higher Education space in general and have worked with EDU systems such as PeopleSoft, Banner, Colleague, or Workday
• Proven track record of successfully guiding technical discussions and closing complex software sales.
• Exceptional communication and presentation skills.

Preferred Qualifications:

• Direct experience working within a university IT department or technical consulting for EDU and/or technical sales within the EDU sector.
• Hands-on experience with specific higher education platforms.
• Knowledge of student data security and privacy regulations (e.g., FERPA).

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