Full-Time Strategic Account Manager

Avery Dennison is seeking a Strategic Account Manager (SAM) to join the Label and Graphic Materials North America Sales organization. This role is aligned to the Graphics business and will successfully exceed the expectations of our strategic (large) customers to deliver profitable growth with your assigned account(s).

Key Responsibilities:

• Responsible for all account activities related to the company’s largest, most important client(s)/customer(s).
• Call on named major accounts to cultivate relationships, find opportunities and increase sales. Often coordinates the organization’s entire sales efforts toward these customers.
• Responsible for achieving optimum global, national or strategic sales consistent with budgeted profit and selling expenses.
• Develop sales plans and budgets for achieving sales goals in conjunction with subordinate sales positions.
• Implement value-enhancing service initiatives which will strengthen customer dependency.
• Develop customer specific joint business alliance plans
• Develop positive relationships with the Sales Team and accounts.
• Work with Marketing to plan and implement for all or some of the organization’s product line national sales programs.
• Provide product recommendations, samples, technical support, pricing and service information on demand.
• Provide product quotes and actively use value-selling tools and skills.
• Uncover and assess customer needs and develop and implement Value Proposition (Aligning Value).
• Demonstrate products and/or services and provides assistance in the best application of product and/or services.
• Creatively develop new applications for product lines.
• Establish pricing programs and strategies. Secure optimum product positioning within target accounts.
• Provide outstanding customer experience for business partners and prospects to develop long-term business opportunities.
• Navigate sophisticated problems to determine the best solutions for customer needs.
• Collaborate with other business units to evaluate volume, identify trends, ensure quality, and supervise budgets.

Education: Bachelor’s degree required, MBA preferred.

Experience: 6+ years experience, emphasizing strategic account management. Demonstrated successful experience in a sales position that involved negotiating sophisticated transactions with upper-level management positions or similar experience. Demonstrated ability to build and implement detailed account strategies. Ability to identify 2-3 critical focus areas in driving value creation.

Skills Competencies: Excellent negotiation, financial, mathematical, and business acumen skills needed. Skilled in communicating effectively with all levels of management on sophisticated business issues. Skilled in preparing professional written proposals. Detailed understanding of product and technical information. Excellent customer service skills, oral, written and presentation skills. Understanding of computer systems, such as Microsoft Office, Google, and function specific software. Strong ability to work as part of a team.

Travel: Minimum 60-70% travel to customers and other site locations, internal/external meetings, etc.

Salary: $84,600 - $112,800/year

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